SiT! Bugs

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Summary 0001343: Update incidents when emails arrive regarding "awaitng closure" incidents
Revision 2011-06-02 10:32 by ivan
Description When an email arrives and the incident is awaiting closure we should update the incident and mark it active rather than put the email in the holding queue.

I'm pretty sure we did used to do that.

It could perhaps be made a config option. Not sure.
Revision 2011-06-02 10:30 by ivan
Description We need to add a config var to enable admins to make "awaiting closure" and "closed" incidents seen as "not the same"

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