SiT! Bugs - SiT!
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0001491SiT!incidentspublic2011-04-17 11:112011-04-17 13:46
Tomse 
paulh 
normalminorhave not tried
closedfixed 
BSDFreeBSD6.4+Later
3.63 LTS 
3.63p13.63p1 
0001491: Adding a new incident causes errors
using the sample database: adding an incident causes these errors

Application Warning [512]
MySQL Query Error Unknown column 'servicelevel' in 'field list' in /sit/htdocs/lib/functions.inc.php @ line 356 trigger_error() db_read_column() contract_slatag()

Warning [2]
mysql_num_rows() expects parameter 1 to be resource, boolean given in /sit/htdocs/lib/functions.inc.php @ line 357 mysql_num_rows() db_read_column() contract_slatag()
Using the sample database on a new install.

Add a new incident from the sample contact.

this also works with new contacts
No tags attached.
Issue History
2011-04-17 11:11TomseNew Issue
2011-04-17 11:12TomseCategoryinbound email => incidents
2011-04-17 11:31ivanStatusnew => confirmed
2011-04-17 11:40ivanAssigned To => paulh
2011-04-17 11:40ivanStatusconfirmed => assigned
2011-04-17 11:40ivanNote Added: 0003754
2011-04-17 12:24paulhNote Added: 0003755
2011-04-17 12:24paulhStatusassigned => resolved
2011-04-17 12:24paulhResolutionopen => fixed
2011-04-17 12:24paulhFixed in Version => Current SVN
2011-04-17 13:46ivanNote Added: 0003756
2011-04-17 13:46ivanTarget Version => 3.63p1
2011-04-17 13:46ivanStatusresolved => closed
2011-04-17 13:46ivanFixed in VersionCurrent SVN => 3.63p1

Notes
(0003754)
ivan   
2011-04-17 11:40   
Paul: I could be wrong but I think this might have been a change you made? Was this something intended for v4 that's somehow got partially backported?
(0003755)
paulh   
2011-04-17 12:24   
r7116 resolves this, had backported a function from 4.x though it used the new sla tag not the old id

apologies
(0003756)
ivan   
2011-04-17 13:46   
Thanks Paul. New version released now. 3.63p1