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0000471SiT!setup/configpublic2009-02-06 14:502009-02-27 16:24
nicdev 
 
normalmajoralways
closedfixed 
 
3.453.45 
0000471: When changing settings on the "Service levels" page, the incorrect flags are written to the DB
Today i change the SLA times fpr our team, and after the changes, I could not reopen incidents for some service levels.

Checking the DB the "allow reopen" flags on some of these entries where changed to "no" without me changing them in the interface..
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Issue History
2009-02-06 14:50nicdevNew Issue
2009-02-06 20:54kieranNote Added: 0000588
2009-02-06 20:54kieranStatusnew => resolved
2009-02-06 20:54kieranResolutionopen => fixed
2009-02-06 20:54kieranFixed in Version => Current SVN
2009-02-27 13:57ivanFixed in VersionCurrent SVN => 3.45
2009-02-27 13:57ivanTarget Version => 3.45
2009-02-27 16:24ivanStatusresolved => closed

Notes
(0000588)
kieran   
2009-02-06 20:54   
Thanks for the bug report, this is also fixed in svn.