SiT! Bugs

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IDProjectCategoryView StatusDate SubmittedLast Update
0001114SiT!incidentspublic2010-03-03 19:142011-02-23 22:02
Assigned To 
PlatformOSOS Version
Product Version3.51 
Target Version4.0Fixed in Version 
Summary0001114: New helpfile for Update types
DescriptionLike in doc:
Research Notes - Use this to record the engineers progress towards solving the issue or to record other relevant information
Email from Customer - Use this to record an email that was received from the customer (via a separate email application)
Email to Customer - Use this to record an email that was sent to the customer (via an separate email system)
Phone call from Customer - Use this to record details of a phone call from the customer
Phone call to Customer - Use this to record details of a phone call made to the customer
External information - Use this to record information received from an external source
Review - Use this to make a review of the progress of the incident so far
TagsNo tags attached.
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-  Notes
User avatar (0002586)
ivan (administrator)
2010-03-03 21:08

Sorry, I'm not sure what you mean. This is text from the documentation at: [^]

Where are you suggesting we put that text?
sancho78rus (reporter)
2010-03-04 06:33

it should be in help pages (like SetYourStatus.txt).
so new users can easily find this information.
User avatar (0002588)
ivan (administrator)
2010-03-04 07:55

Ah yes, see what you mean. Good idea

- Issue History
Date Modified Username Field Change
2010-03-03 19:14 sancho78rus New Issue
2010-03-03 21:08 ivan Note Added: 0002586
2010-03-03 21:08 ivan Status new => feedback
2010-03-04 06:33 sancho78rus Note Added: 0002587
2010-03-04 07:55 ivan Note Added: 0002588
2010-03-04 07:55 ivan Status feedback => confirmed
2011-02-23 22:02 ivan Target Version => 4.0

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