SiT! Bugs

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IDProjectCategoryView StatusDate SubmittedLast Update
0001207SiT!feedbackpublic2010-03-30 19:342013-12-22 19:37
Assigned Topaulh 
PlatformOSOS Version
Product Version 
Target Version3.90beta2Fixed in VersionCurrent GIT 
Summary0001207: Feedback request on marking an incident for closure
DescriptionWe should probably only request feedback when an incident is actually closed and not just marked for closure
TagsNo tags attached.
Attached Files

- Relationships
related to 0001206confirmed Marking an incident for closure (and not close) - shows bad date in feedback form (user) 

-  Notes
User avatar (0002904)
ivan (administrator)
2010-03-30 23:49

Agreed, can't remember the history behind this, I have a feeling somebody requested that this happen on Marked for closure, but thinking about it now I can't see sense in it. It only makes sense to request feedback when you finally close the incident. We need to remember though that if we do this we need to make sure the auto-close also requests feedback.
User avatar (0002905)
Tomse (developer)
2010-03-31 08:20

as an addition to this.. when you mark it as closure, the form is being sent.

if an engineer manually closes it before it automatic happens, then the form is being sent again.

I haven't tested if the form is being sent when the incident automatically goes from mark for closure to closed
User avatar (0004891)
paulh (administrator)
2013-12-22 19:37

Resolved in git ed40d26

- Issue History
Date Modified Username Field Change
2010-03-30 19:34 paulh New Issue
2010-03-30 19:36 paulh Relationship added related to 0001206
2010-03-30 23:49 ivan Note Added: 0002904
2010-03-30 23:49 ivan Assigned To => ivan
2010-03-30 23:49 ivan Status new => confirmed
2010-03-31 08:20 Tomse Note Added: 0002905
2010-07-03 16:35 paulh Status confirmed => assigned
2013-12-22 19:37 paulh Note Added: 0004891
2013-12-22 19:37 paulh Assigned To ivan => paulh
2013-12-22 19:37 paulh Status assigned => resolved
2013-12-22 19:37 paulh Resolution open => fixed
2013-12-22 19:37 paulh Fixed in Version => Current GIT
2013-12-22 19:37 paulh Target Version => 3.90beta2

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