SiT! Bugs

View Issue Details Jump to Notes ] Issue History ] Print ]
IDProjectCategoryView StatusDate SubmittedLast Update
0001803SiT!incidentspublic2012-09-18 17:182012-09-23 19:35
Assigned Topaulh 
PlatformOSOS Version
Product Version 
Target Version3.90beta1Fixed in VersionCurrent GIT 
Summary0001803: Store customer reference within SiT
DescriptionIt would useful if we could store the customers reference number within SiT. This will make tieing the call back to the customers reference easier .

This would still observe the 1 to 1 mapping between incidents that SiT currently maintains.

TagsNo tags attached.
Attached Files

- Relationships

-  Notes
User avatar (0004524)
ivan (administrator)
2012-09-18 17:23

Confirmed. As far as SiT! is concerned this should just be additional meta-data on the incident. There shouldn't be any attempt to validate the reference or dictate it's format. So plain text field I guess as per external reference for escalations. There should be no requirement for these to be unique in any way, that's up to the customer.
User avatar (0004525)
paulh (administrator)
2012-09-23 19:35

featiure merged into git in the three comments 90c7cc8..ae241d9

- Issue History
Date Modified Username Field Change
2012-09-18 17:18 paulh New Issue
2012-09-18 17:23 ivan Note Added: 0004524
2012-09-18 17:23 ivan Status new => confirmed
2012-09-23 16:07 paulh Assigned To => paulh
2012-09-23 16:07 paulh Status confirmed => assigned
2012-09-23 19:35 paulh Note Added: 0004525
2012-09-23 19:35 paulh Status assigned => resolved
2012-09-23 19:35 paulh Resolution open => fixed
2012-09-23 19:35 paulh Fixed in Version => Current GIT
2012-09-23 19:35 paulh Target Version => 3.90beta1

Copyright © 2000 - 2021 MantisBT Team
Powered by Mantis Bugtracker