SiT! Bugs

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IDProjectCategoryView StatusDate SubmittedLast Update
0001951SiT!incidentspublic2014-07-18 19:192014-07-22 02:09
Assigned To 
PlatformOSOS Version
Product Version 
Target VersionFixed in Version 
Summary0001951: remove email to customer from update dropdown
DescriptionThis option should be removed as it confuses users and really has no place as emails are sent though the email page

This is a legacy option for when sit didn't have the ability to send emails, which was some time just before the last ice age
TagsNo tags attached.
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-  Notes
User avatar (0004950)
ivan (administrator)
2014-07-21 11:29

This feature is still in use and does have a use case for email information obtained from outside the SiT! application. It's common to recieve information relating to an incident to a personal mailbox as well as the SiT! address.

Perhaps the wording could be better, but to be honest I can't think of better wording right now.

tl;dl: some discussion needed before we remove this one I think.
User avatar (0004951)
paulh (administrator)
2014-07-22 02:09

There are two options in this drop down "email from customer" and "email to customer" I'm only proposing the removing the latter as there are valid cases for the former but we shouldn't be allowing the latter

- Issue History
Date Modified Username Field Change
2014-07-18 19:19 paulh New Issue
2014-07-21 11:29 ivan Note Added: 0004950
2014-07-22 02:09 paulh Note Added: 0004951

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